Shipping and returns
Delivery of your Carlo Lanza socks
After order and payment of your Carlo Lanza socks, we will ship your order as soon as possible. Without prior notice, you can expect that this always will occur within 24 hours. If this does not take place, then I will personally inform you of it.
Delivery within the Netherlands
The transport of your order has been outsourced to PostNL. You can reasonably expect the delivery of your order within 24 hours after shipping. However, PostNL can also deviate from this. Their conditions state that they deliver within 48 hours after shipment.
Shipping within the Netherlands
You pay zero shipping costs for all shipments within the Netherlands.
See below for the shipping information:
Germany / Belgium / France: €7,95 (above €150,- it is free shipping)
Rest of the world: €12,- (above €150,- it is free shipping)
Return of your Carlo Lanza socks
Is your order not to your liking? Or did you, for example, order the wrong size or color? Please send an e-mail to firstname.lastname@example.org and submit a return request. The official returns term is 14 days. However, we employ 30 days if the socks are undamaged / unworn and are returned in their original packaging.
You can return your order to:
8448 NN Heerenveen